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Welcome to MORE FABRICS

 

MORE FABRICS and its affiliates provide their services to you subject to the terms and conditions given hereunder. If you visit us at www.more-fabrics.com you accept these Terms and Conditions, please read them carefully. These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by MORE FABRICS. By using the ecommerce platform and other services of MORE FABRICS you agree to be bound by these terms and conditions.

 All products/services and information displayed on MORE FABRICS constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. MORE FABRICS reserves the right to accept or reject your offer at any time or under any circumstances.

 

1. Definitions

"Agreement" means the terms and conditions as detailed herein including, all schedules, appendices, annexures, and privacy policy, and will include the references to this agreement as amended, negated, supplemented, varied or replaced from time to time.

"MORE FABRICS" means the provider of the ecommerce platform www.more-fabrics.com and affiliated companies and services as described in the heading of these terms and conditions.

“Website” means www.more-fabrics.com, all linked websites and all content and applications offered through these websites.

"Product”/“Products" means and includes any goods/merchandise/products/services/offers/display items that are uploaded/showcased/displayed on the website and the related description, information, procedure, processes, warranties, delivery schedule, etc. This includes all items as defined below.

“Users” means all visitors at the website regardless of their intent to buy Products or not.

“Trade Member” means a User, visiting the website in the framework of his business, with a view to purchase Products in the course of his professional business. Trade Members must register accordingly and MORE FABRICS is entitled (but not obliged) to check the information registered as such and to check the (financial) background of the Trade Member and to use this information.

“Trade Plus Member” means a Trade Member who over a specified time has purchased a defined quantity and is entitled to specific sales conditions and/or payment. MORE FABRICS is entitled to define and to change the definition of the quantity to purchase and the period in which this quantity has to be purchased at all times without the User being entitled to contest the (adjusted) definitions.

“Item” means a type of fabric defined by the name of the design and colour/dye lot as described on the website.

“Standard Item” means a full roll of one item (approximately 50 continuous running meters of the same item – no cut length)

“Customised item” means a User defined quantity per Item (expressed in running meter) with a minimum of one running meter. For the purpose of this agreement any quantity per type of fabric ordered that is not a multiple (round number) of a full roll (cut length) is considered being the order of a customised Item.

“Samples” means a piece of fabric of approximately 10 by 10 centimetres or 30 by 30 centimetres that is intended to give the purchaser of the sample an idea of the look and feel of the fabric as displayed on the website.

“General sales conditions” means the general sales and delivery conditions as printed on the back side of the invoice included in the delivery, issued by More Group further to the concerning purchase.

 

2. Electronic Communication

When you visit the website, send e-mails to us, or give us your feedback, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

 

3. Disclaimer of warranties and limitation of liability

MORE FABRICS expressly disclaims any claim or liability arising out of visiting or using the website.

MORE FABRICS also disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

Although MORE FABRICS does its utmost to avoid such problems it does not warrant that the website, its servers, or e-mails sent from MORE FABRICS are free from viruses or other harmful components. MORE FABRICS will not be liable for any damages of any kind arising from the use of the website, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Although MORE FABRICS' practice is to ensure reasonable efforts to maintain such confidentiality, MORE FABRICS does not represent or warrant maintaining the confidentiality of information.

MORE FABRICS does not endorse in anyway any advertisers/contents of advertisers on its pages or other communications.

MORE FABRICS will not be responsible for any damage caused by the use of the website or the products. This without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur.

This disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer or mobile virus, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action.

MORE FABRICS assumes no liability whatsoever for any monetary or other damage suffered by you on account of:
  • The delay, failure, interruption, or corruption of any data or other information transmitted in connection with the use of the Website/applications;
  • Any interruption or errors in the operation of the services. You expressly understand and agree that MORE FABRICS shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if MORE FABRICS has been advised of the possibility of such damages).

User agrees and acknowledges that User shall be solely responsible for User's conduct and that MORE FABRICS reserves the right to terminate your rights to use the Website immediately, notwithstanding penal provisions under any possible applicable laws.

In no event shall MORE FABRICS, its affiliates, employees, agents, consultants, or contracted companies be liable for any direct, indirect, punitive, incidental, special or consequential damages, or for any damages whatsoever, including without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website, for interrupted communications, delay, lost data or lost profits arising out of or in connection with this agreement.

MORE FABRICS therefore neither endorses, nor offers any judgment or warranty, and accepts no responsibility or liability for the authenticity/availability of any of the Products, or for any damage, loss or harm, direct or consequential, or any violation of local or international laws that may be incurred by your visit and/or transaction/s on the website.

MORE FABRICS shall not be liable for any consequence that is due to flood, fire, wars, acts of God or any cause that is beyond the control of MORE FABRICS.

Unless explicitly indicated otherwise, all MORE FABRICS binding prices are in EURO. MORE FABRICS reserves the right to enhance the currency offerings or limit the currency offerings at any time without notice. Users who opt to pay in a currency other than euro accept that all costs associated with paying in another currency and potential currency losses will be borne solely by the User.

The availability of products is subject to change without prior notice at the sole discretion of MORE FABRICS and orders can be cancelled if the product goes out of stock.

MORE FABRICS reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price which may be higher or lower than published. This shall be regardless of whether the order has been confirmed and/or payment been levied via credit card or otherwise. In the event the payment has been processed by MORE FABRICS the refund amount shall be credited and you would be duly notified by email.

MORE FABRICS will not be liable for any credit/debit card fraud. In a credit/debit card transaction, you must use a credit/debit card that is issued in the name of the User. The liability to use payment method fraudulently will be on the User and the onus to 'prove otherwise' shall be exclusively on the User.

In the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address) any extra cost incurred by MORE FABRICS for re-delivery shall be claimed from the User placing the order.

MORE FABRICS and its affiliates reserve the right to cancel orders for the product in their sole discretion for any reason which can include but is not limited to, the product being out of stock, or for any other reason without intimation to the User.

 

4. Indemnity

You shall indemnify and hold harmless MORE FABRICS, its subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to, or arising out of, your breach of the Terms and Conditions or your violation of any law, rules or regulations, or the rights of a third party.

 

5. Trademark

The logo/image of MORE FABRICS is registered by MORE GROUP NV and cannot be used or communicated or distributed without the specific and written permission of MORE GROUP NV.

The complete content of the website is copyright protected. The same goes for all products displayed on the website.

 

6. License and Site Access

MORE FABRICS grants you a limited license to access and make personal use of the websites but not to download (other than page caching) or modify it, or any portion of it, except in cases where MORE FABRICS gives consent for the same.

This license does not include any resale or commercial use of the website or its content; any collection and use of any product listings, descriptions, or prices; any derivative use of the website or its content; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

The website or any portion of the website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MORE FABRICS. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) owned by MORE FABRICS and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" and MORE FABRICS's name or trademarks without the express written consent of MORE FABRICS.

Any unauthorised use terminates the permission or license granted by MORE FABRICS.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page of www.more-fabrics.com as long as the link does not portray MORE FABRICS, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner, or having a right to ownership of the same in any form.

You may not use any MORE FABRICS logo or other proprietary graphic or trademark as part of the link without express written permission.

Use of the website is available only to persons who can form legally binding contracts under the applicable laws. If you are registering as a business entity you represent that you are duly authorised by the business entity to accept these Terms & Conditions and you have the authority to bind that business entity to these Terms & Conditions. Persons who are "incompetent to contract" are not eligible to use the website. MORE FABRICS does not take any responsibility for any damage caused by ignoring these rules.

You may not use the website under a false identity or false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of the User, User information, credit/debit cardholder or (attempt to) mislead MORE FABRIC in any other possible way.

MORE FABRICS reserves the right to offer certain services or products exclusively to a limited set of Users or to apply different prices and/or conditions to different (categories of) Users at its sole discretion.

MORE FABRICS and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

 

7. Your Account

If you use MORE FABRICS you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, you also agree to accept responsibility for all activities that occur under your account or password.

 

8. Reviews, Comments, Communications, and other Contents

Visitors may post reviews, comments, and other content; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing on intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."

MORE FABRICS reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant MORE FABRICS and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant MORE FABRICS and its affiliates and sub-licensees the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify MORE FABRICS or its affiliates for all claims resulting from content you supply. MORE FABRICS has the right but not the obligation to monitor and edit or remove any activity or content. MORE FABRICS takes no responsibility and assumes no liability for any content posted by you or any third party.

You agree, undertake, and confirm that you shall not host, display, upload, modify, publish, transmit, update or share any information which:
  1. belongs to another person and to which you do not have any right;
  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
  3. harm minors in any way;
  4. infringes any patent, trademark, copyright or other proprietary rights;
  5. violates any law for the time being in force;
  6. deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
  7. impersonate another person;
  8. contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer resource.

 

9. Suspension due to Non-Compliance with Agreement

Notwithstanding other legal remedies that may be available to MORE FABRICS, MORE FABRICS may in its sole discretion limit User activity by immediately removing the User listing either temporarily or indefinitely, or suspend or terminate User membership, and/or, refuse to provide User with access to the website if:

  • The User is in breach of any of the terms and conditions of this agreement;
  • The User has provided wrong, inaccurate, incomplete, or incorrect information;
  • The User attempts to defraud MORE FABRICS by using the functionalities of the websites;
  • The Users actions may cause any harm, damage, or loss to the other Users or MORE FABRICS.

Illegal and/or unauthorised use of the website, the content of the website or products, including unauthorised framing of or linking to MORE FABRICS will be investigated and appropriate legal action will be taken, including without limitation to, civil, criminal and injunctive redress.

 

10. Risk of Loss

All items purchased from MORE FABRICS are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon the delivery to the carrier by MORE FABRICS.

The shipping charges are not fixed and depend on various factors like nature/category of your product, the dispatch location, gross weight of the product, etc. This amount may be over and above the value of the product that you buy.

The shipping charges on your order will be informed before your order is placed with MORE FABRICS. The shipping charge will be displayed on the payment confirmation page.

We are committed to delivering your order accurately, in good condition, and within the promised timeframe.

Delivery timeframes can be checked on the website and are dependant on stock availability of the chosen fabrics and the destination address.

 

11. Shipments

Each order will be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses you will need to place multiple orders.

We ship out orders on all working days (Monday to Friday), excluding public holidays.

To ensure that your order reaches you in the fastest time and in good condition, we will only make shipments through reputed courier agencies.

While we strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

You may track the status of your order on our website. You may also track the shipment status with the courier details provided with your order confirmation.

Please note that all items will be shipped with an invoice. In case, inadvertently, the same is not received, you may contact us by email at help@more-fabrics.com.

 

12. Product Description

The Products are provided on an "as is" basis without warranties of any kind, whether express or implied.

MORE FABRICS and its affiliates attempt to be as accurate as possible. However, MORE FABRICS does not warrant that product descriptions, standard, quality, composition, style, model or other content or prices/amounts on the website are accurate, complete, reliable, current, or error-free.

 

13. Pricing

Except where noted otherwise, the Selling Price displayed for products on the website represents the full price of the product per meter and includes taxes (unless mentioned in the last paragraph).  Prices displayed for Trade and Trade Plus members exclude taxes.

Shipping and/or transport costs are not included in the price as mentioned per Item and will be added when the destination, shipping mode, and payment method are defined during the checkout process.

The final price that will be applicable to a User for purchase and payment to MORE FABRICS will be as per the price that is displayed in the shopping cart of the User.

The shopping cart of the User will not mention, and prices displayed or charged do not include, taxes and costs that are charged directly to you by other parties involved in the delivery of the products, for example:
  • Taxes or charges that are levied locally and are charged directly to the receiver upon receiving the products.
  • Charges that are proper to the payment method or currency chosen by you and that are charged directly to you.

 

14. Quality

All MORE FABRICS products are checked. Slight variances can occur, the following section outlines industry standards and tolerances when it comes to textile quality.

Colour Variation

We strive to represent the true colour of our fabrics as closely as possible, but the actual colour can vary from what is displayed on your screen as not all screens show colour in the same way. We recommend using our sample service to ensure the correct colour is purchased.

Colours may also vary from dye-lot to dye-lot. Our fabrics are visually checked for colour under consistent simulated daylight to ensure that any variation that does occur is within commercial tolerance.

Natural Fibres

Fabrics made of Silk, Rayon, Cotton, and Linen add a desirable natural look and feel to your interior. Because of their natural characteristics, articles containing these fibres will exhibit irregularities and variations in colour, texture, stability and form. This is an inherent trait of these products, and should not be considered a defect.

Pile Fabrics

The yarns of pile fabrics, such as Chenille and Velvet, will flatten and move creating an irregular surface appearance and texture. These variations are a characteristic of the fabric and should not be considered a flaw. In some cases, we deliver pile fabrics in special packaging to avoid flatting of the pile, however during handling and use a varied surface texture will become a natural patina of the fabric.

Creasing

Most fabrics are susceptible to creasing and this is an accepted nature of the product, please work carefully to remove any unwanted creasing according to the recommended ironing settings.

Sometimes, more permanent creasing and baring can occur where the fabric has been rolled closer to the tube. This is acceptable for the first 1.5 meters of the roll, but we will ensure that we supply you with additional fabric to compensate for the amount lost.

Width and Weight Variation

These factors can vary from one piece of fabric to the next.

In the interior furnishing industry, the minimum accepted usable width is 138cm. Fabric weight can vary up to 10%. Differences within these parameters are not considered faults.

Weaving Inconsistencies

A slub is something that occurs during weaving and is often a characteristic of many fabrics, especially natural or natural-look articles. Therefore slubs in your fabric are acceptable.

Breakage of the yarn during weaving can also occur, this is repaired at the reverse side of the fabric with a small knot. Weaving repairs are only considered faults if they are visible from the face side.

Acceptable Faults

One fault for every 10 meters of fabric is deemed acceptable. If a fault is identified during quality control, it will be clearly marked, and extra fabric will be supplied to enable the manufacturer to work around this.

Durability and Performance

Abrasion - Martindale and Wyzenbeek are industry wide recognised tests that indicate a fabrics resistance to use and general wear and tear. The test result a fabric receives is a key factor considered in determining the recommended USE we allocate to each article, therefore this recommendation should be followed to ensure satisfactory performance.

Pilling – certain fibres and weaves are more prone to pilling than others but it is often a normal part of wear and tear.

Fading – fabric is susceptible to fading regardless of the composition. Some fabrics have a higher resistance to fading than others. The Colour fastness to light rating should be observed when purchasing fabric, and considered in context to the placement and end use of the product.

Colour Migration and Crocking – take care when using dark and vivid coloured articles, and consider how these articles will come into regular contact with other fabrics and materials. During the finishing process it is almost impossible to completely remove all excess dyestuff from the fabric, therefore the chance of colour migration and crocking (or colour transfer) is always present. Please note that the chance of colour migration and crocking is higher when using imitation leathers.

Cleaning and Maintenance – in order to ensure your fabric is cared for as required, please follow our cleaning instructions listed under the PROPERTIES section of the specific product.

 

15. Returns

Please carefully check your fabric once received. Returns will not be accepted for any article that has been cut, washed, or altered in any way.

Products that are damaged or defected, are not delivered in the ordered quantity, or do not match the Item specifications as ordered can be returned within 14 days of receipt.

Returns will NOT be accepted in the following cases:
  1. Request for return is made after 14 days of receiving the product by you.
  2. The Product is used or is not in its original condition. The product should not be washed or ironed.
  3. Products are returned without its original packaging.
  4. Product was damaged after use/opening.
  5. Any item which has been used or installed.

Only Users qualifying as “consumers” under the applicable law are entitled to return standard Items for any other reason within 14 days after receipt. Note that Customised Items cannot be returned.

The return fee to send back your package is due by yourself.

In order to return the product, first inform MORE FABRICS by email at help@more-fabrics.com. This email needs to contain at least the following information:
  • Order number;
  • Item number;
  • Exact reason why the goods need to be returned;
  • Documentation supporting and proving the facts based on which the User is entitled to return the products (if not able to be sent by email, the User can send additional input by postal mail).

Once we have received this input our team will verify the nature of the claim. On validation of the claim you will be invited to return the product. At this point we will forward you a “return sticker” (holding the address where the goods can be returned) and a “return form”.

As soon as the return sticker and the return form are received repack the product to return in its original shipping package and add the filled out “return form”. Close the package and stick the return sticker on the outside of the package on top of the label with your address info. You can deliver your package to a local post office or reputed courier company of your choice. Once we receive your package we process your return and we will send you a return confirmation via e-mail.

As soon as we have received the returned product in good order you are entitled to a refund equal to the amount invoiced for the returned product. The refund is done in the way you paid. If you paid online with a debit card or bank transfer you will get back the money deposited in the account with which you paid. If you paid by credit card, the amount will appear in plus on your next bill. If you chose PayPal, the amount will be refunded to your PayPal account.

Your are not entitled to exchange the purchase.

Accepted orders cannot be cancelled.

 

16. Company Details

More Fabrics is part of:

More Group NV
Hoek 76 unit 57
2850 Boom
Belgium
RPR Antwerp – VAT number BE0588961531
Email: help@more-fabrics.com
Phone: +32 3 203 03 70

 

17. Force Majeure

MORE FABRICS shall have no liability to you for any interruption or delay in access to the Sites/Applications irrespective of the cause.

 

18. Arbitration

If any dispute arises between you and MORE FABRICS, the dispute shall be referred to a court of law chosen by MORE FABRICS.

 

19.Applicable law

This site is created and controlled by MORE FABRICS. The laws of Belgium shall be applied.

 

20. Entire Agreement

MORE FABRICS reserves the right to make changes to the terms, conditions and disclaimers at any time and without informing the Users of the services/of MORE FABRICS. Users are advised to regularly check for any amendments or updates to the terms and conditions contained herein.

These Terms and Conditions together with the General Sales Conditions (in so far these Terms and Conditions deviate from the General Sales Conditions, these Terms and Conditions will apply) constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. The clauses as above shall survive the termination or expiry of this agreement. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Any complaint with regard to any violation of the Terms and Conditions on this site should be addressed to the Grievance Officer. The name and contact details of the Grievance Officer are provided in the heading.

All prices include VAT